Workshops to Improve Communication in the Workplace
How to Improve Communication in the Workplace? You may be asking yourself this very question...
Managers can Improve Communication in the Workplace by having your team participating in a workshop. This is an excellent way to gain techniques for workplace communication, improve and practice skills in a safe setting, and connect with others who want to learn and grow professionally and personally. Additionally, workshops are more economical than individual coaching sessions.
Pat understands adult learners and organizes her workshops to capitalize on methods that work best for adult participants. She doesn't "lecture," but instead utilizes effective tools to facilitate the learning process. Her workshops include interactive exercises, and she encourages participants to have fun while they are learning. Workshops can be tailored for your organizational needs. Some suggested topics are:
 Better Communication for More Productive Workplaces
Leadership for Your Life and Your Career
Dynamic Communication: Increasing Communication Through Understanding Behavior ®
Your Attitude is Showing ®
Managing Your Time So You Can Have a Life
How to Reduce Stress & Get Your Life Back
Live Workshops - Fall 2007
NEW Live Workshops
Sales Success -- Know Yourself, Know Your Customer
Learn how to sell more successfully by understanding communication
styles. Use the strengths and minimize the weaknesses of your style.
Learn to identify customer styles and recognize how you can adapt
your style to your customers to connect with all types. Create your
ideal work environment to maximize success. Practice meeting with
different types of customers, so you can sell competently and
convincingly. Before class, answer a brief, online questionnaire to
receive a 20-page personalized report about your selling style. This
workshop is recommended before taking the Basic Sales Skills
Certificate series.
Tues. Sept. 18, 2007 - 6-9 pm
Location: Business Resource Center, Mount Vernon, WA
Registration: 360-416-7873
Manage Smart! Capture the Potential of Different Work Styles
Become a "people smart" manager and increase the productivity
and engagement of your staff. Learn how to adjust your management
style based on the needs of a variety of work styles. Complete a brief,
online questionnaire before class to receive a 20-page individualized
report with insights about your management style. Review your report
in class and learn practical skills to manage yourself and others.
Examine both the strengths and potential challenges of your style
to understand how they impact your ability to manage others. Learn
to recognize the work styles of people you manage. Use strategies
to improve communication, modify actions and reduce conflict.
Fri. Oct. 26 & Nov. 2, 2007 - 7:30 - 9:00 am
Location: Business Resource Center, Mount Vernon, WA
Registration: 360-416-7873
Certificate Program available for Managers/Supervisors
(if desired)
Building Productive Workplaces through Better Communication
Success in the workplace is closely linked to your ability to communicate with your employees, peers, boss, and customers. Learn observation skills that will help you "read" people so you know how to best communicate with them. Understand how different individuals prefer to receive information based on their communication style. Specific techniques will be examined.
Wed., Sept. 26, 2007 - 9 am - 12 noon
Location: Business Resource Center, Mount Vernon, WA
Registration: 360-416-7873
Getting Things Done and Staying Sane
You can increase productivity and improve relationships by using effective methods to manage your time and handle stress at work and at home. Learn tools to establish priorities, eliminate “time wasters,” avoid procrastination, and reduce interruptions. Learn practical stress reduction techniques. Work-life balance will be discussed.
Wed., Oct. 3, 2007 - 9 am - 12 noon
Location: Business Resource Center, Mount Vernon, WA
Registration: 360-416-7873
Meeting Management & Presentations
Your ability to plan and conduct efficient, worthwhile meetings and give effective presentations will contribute to your professional and personal success. Learn how to plan, prepare, facilitate, and follow-up after meetings, so you can demonstrate these key management skills at work and in volunteer settings. Learn the key components of a successful presentation and how to use good presentation skills to help build your career.
Wed., Oct. 10, 2007 - 9 am - 12 noon
Location: Business Resource Center, Mount Vernon, WA
Registration: 360-416-7873
Providing Job Performance Coaching
How do you get employees to do what you want them to do? How do you motivate them to use their strengths and talents to contribute to your work group and organization? Learn practical tools that will help you increase the productivity of individuals and work teams. Practice a step-by-step approach that improves performance better than discipline.
Wed., Oct. 17, 2007 - 9 am - 12 noon
Location: Business Resource Center, Mount Vernon, WA
Registration: 360-416-7873
Building Teams
Do the work groups in your organization function successfully or do they struggle? Learn the key characteristics of highly functioning teams and how you can guide the members to improved performance that will generate the desired results. Examine team dynamics including how and when to provide support. Learn the benefits of valuing diverse skills.
Wed., Oct. 24, 2007 - 9 am - 12 noon
Location: Business Resource Center, Mount Vernon, WA
Registration: 360-416-7873
Building Support for New Ideas
Innovative ideas are often perceived as threatening. How can you develop support for ideas that are different from "the way we've always done it"? Explore approaches to help you introduce new ideas and manage change despite resistance. Learn how to develop networks and form alliances.
Wed., Oct. 31, 2007 - 9 am - 12 noon
Location: Business Resource Center, Mount Vernon, WA
Registration: 360-416-7873
Leadership (6 hours total)
Learn the skills that are needed to lead effectively. Determine what it takes to be a leader in your personal life, your career, and in your company. Examine your leadership role and style. Learn tips to manage your boss. Understand how to improve your interactions with others using emotional intelligence. Identify specific skills you want to develop and design a plan for your leadership development.
Wed., Nov.7, 2007 - 9 am – 4 pm
Location: Business Resource Center, Mount Vernon, WA
Registration: 360-416-7873
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